Frequently Asked Questions

VIRMA PILOT
  • What is a VIRMA pilot?
    Virma pilot is an initial small-scale implementation of VIRMA, which has basic functionality. We want our end users to try the system under test and provide feedback.
    Please, check the VIRMA pilot page to learn more about the system functionality and to compare it with the VIRMA summer 2023 release.
  • How is VIRMA different from other zoning products?
    Unlike most zoning systems on the market, VIRMA can control airflow and temperature in each room/zone individually. Moreover, VIRMA could be integrated with most third-party services and extended with additional household needs solutions provided by Ceotech.
  • How much does the VIRMA pilot cost?
    We offer a VIRMA pilot with 50% off, shipping and installation included, and a FREE upgrade to the summer 2023 release. Please, check our order page to calculate the correct number of your rooms/zones to get the final price.
  • What are the benefits of buying VIRMA pilot?
    Buy the VIRMA pilot at a lower price for one or more rooms with free shipping and installation. Also, we will upgrade it to the VIRMA summer 2023 release for free!
  • Why does the VIRMA pilot have a low price?
    We decided to give our clients an affordable way to assess the VIRMA pilot and share their valuable feedback. It will help us to get more experience with the installation processes and improve our production version.
  • How to place an order?
    On our order page, we have created a simple instruction with an example. To place an order, follow the instructions to get the correct number of rooms/zones in your home. If you make a mistake with the total, we can correct it later during installation.
  • When will I receive my order after purchase?
    The estimated free shipping is January 2023. We'll reach out to you as soon as the product is ready to ship and set up a day and time for installation.
  • Can I get a refund?
    If you are not 100% satisfied with your purchase, contact us at virma-support@ceotech.ca, and we'll process a full refund back to the original payment method.
  • Can VIRMA pilot reduce my utility bill?
    VIRMA pilot effectively and efficiently manages the runtime of your HVAC system and uses innovative technologies to control room-by-room airflow in the house. It can save up to 20% on annual heating and cooling costs.
  • Can I purchase the VIRMA summer 2023 edition?
    Unfortunately, we cannot sell the VIRMA summer 2023 release now, but you can join the waiting list and subscribe to our news and updates to get early access to the product. Please, note that all current discounts and offers on our website refer to the pilot version of VIRMA only.
  • Who will do the installation?
    We have certified HVAC partners in the US and Canada. Once the product has been shipped, we will contact the customer to set up a date and time for installation. The customer will then receive a confirmation email with details.
  • What does the installation look like?
    VIRMA All-In-One Hub module will replace the standard thermostat on the main floor. Each room/zone will be equipped with a VIRMA Measurement module and VIRMA motorized vents instead of regular ones. Additionally, we install VIRMA Power and Communication module into the utility room/area.
  • What is the vent size supported?
    You can check all supported vent sizes on the VIRMA motorized vents page. In the pilot version, we can adjust the size of the vents during installation. Please get in touch with us before ordering if you don't see your vent size listed.
  • Does the VIRMA pilot compatible with my HVAC?
    VIRMA is compatible with most standard HVAC systems on the market. We will examine your HVAC system during installation, and if we find any compatibility issues, we'll try to resolve them. In the worst case, you will receive a full refund.
  • Can VIRMA damage my HVAC due to overpressure?
    VIRMA monitors several parameters, including your HVAC system's static and differential pressure. Additionally, we install a bypass system (automatic back pressure regulator) to protect your HVAC from overpressure. VIRMA will never create overpressure that could damage the HVAC blower or compressor.
  • Can I get any rebates?
    The VIRMA pilot is not a part of the rebate programs for now, but we are working on it and planning to include the VIRMA summer 2023 release to the multiple rebate programs by the end of 2023. Join the waiting list and subscribe to our latest news and updates.
  • What about technical support?
    Technical support is available to assist with all the questions you might have. You can email us at virma-support@ceotech.ca or leave a message in our live chat on the website.
  • What is the VIRMA pilot warranty policy?
    The VIRMA pilot has a limited warranty. Check our Warranty Disclaimer and Terms to learn more.
Get VIRMA Pilot with Free Upgrade
Free installation included.
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